Returns & Exchanges
At Alayabystage3, we want you to be completely satisfied with your fashion choices. If your purchase isn't quite right, we offer a seamless 14-day return and exchange policy for all unworn items with original tags attached.
Initiate Your Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging, ensuring all designer tags, accessories, and invoices are included to qualify for a refund.
Schedule a Pickup
Choose a convenient time slot for our courier partner to collect the package from your doorstep at no additional cost.
Quality Check and Refund
Once our warehouse team verifies the condition of the returned pieces, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing