Frequently Asked Questions
Everything you need to know about your Alayabystage3 shopping experience.
How long does shipping take for my Alayabystage3 order?
We typically process orders within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 10-15 business days depending on your location.
What is your return and exchange policy?
We offer a 14-day return policy for unworn items with original tags attached. Please note that certain limited-edition pieces or items on clearance may be final sale.
How can I ensure I am ordering the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your own body dimensions or a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options at checkout for your convenience.
Are the colors of the clothes accurate to the photos?
We strive to display our products as accurately as possible. However, due to professional lighting and different screen calibrations, slight color variations may occur.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.